Knowledge Base

Web Server Logs

· Updated November 9, 2026

The log browser helps you troubleshoot your website. When errors of any kind occur on your website, detailed information about them is recorded in a log, which you can view and study later.
Log information differs between operating systems. On Linux, these are:

  • The log of HTTP requests (access_log) processed by the Apache server.
  • The log of HTTPS requests (access_ssl_log) processed by the Apache server.
  • The error log (error_log) for all types of requests processed by the Apache server.
  • The log of HTTP requests (proxy_access_log) processed by the nginx server.
  • The log of HTTPS requests (proxy_access_ssl_log) processed by the nginx server.
  • The error log (proxy_error_log) for all types of requests processed by the nginx server.

If the hosting panel runs on Windows, the IIS log is added to the logs listed above. It records all HTTP and HTTPS requests and also shows errors that occurred while the web server was processing them.

To open the log browser, go to "Websites & Domains" -> "your_domain_name" -> "Logs". You will see a list of all current messages from all logs. To see messages added after you opened this tab, click "Refresh". Or you can enable automatic real-time updates.

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